Question 1

Does durian smell strong?

Accepted Answer

Yes, durian has a strong aroma, but that’s part of its unique charm. The taste is rich, creamy, and slightly sweet — many people love it after the first bite!

Question 2

Is it legal to import durian to my country?

Accepted Answer

Yes, we ship to many countries worldwide. We follow import regulations and provide proper packaging to ensure safe delivery.
👉 Please check with us for your country before ordering.

Question 3

How long does shipping take?

Accepted Answer

Shipping usually takes 3–7 business days depending on your location. We use express couriers like DHL / FedEx for fast delivery.

Question 4

How is the durian packed?

Accepted Answer

Our durians are:
Vacuum sealed
Packed in insulated boxes
Shipped with cold chain protection
This keeps the fruit fresh and preserves its quality.

Question 5

How should I store durian?

Accepted Answer

Keep refrigerated if consuming within 2–3 days
Freeze for longer storage (up to 1 month)
Do not leave at room temperature for too long

Question 6

What if the product is damaged?

Accepted Answer

We offer a quality guarantee. If your durian arrives damaged, please contact us within 24 hours with photos, and we’ll arrange a replacement or refund.

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